Dental plans can help you access NHS and private dental treatment, with the freedom to choose any dentist, anywhere in the world, where and when you need. You can claim money back for routine check-ups and extensive procedures, meaning paying for a trip to the dentist suddenly doesn’t seem so painful.
Dental payment plans are a way of spreading the cost of your routine (check-ups, hygiene visits and x-rays) and restorative (crowns, bridges or fillings) dental care. A dental benefit is one that can be used on a regular basis – not just in an emergency. The dental benefit also allows you to choose which dentist to go to – whether private or NHS which makes it easier to find one that is most convenient for you.
You will have access to a UK network of dentists to offer you discounts off dental treatment at participating practices. If you would like to find a Denplan Discount Network dentist you can search online at www.denplan.co.uk/discount-network where you can find out who is offering a discount and what discounts they are offering. Alternatively, if you would like to look for more Denplan dentists, including those that are not part of the network, then go to www.denplan.co.uk/find-a-dentist or call us on the number below. Please see the Policy Handbook for further details.
You’ll need to select the most suitable level of cover to suit your needs. You can then visit the dentist and claim back for the associated costs up to your benefit limits.
You can see a dentist of your choice, anywhere in the world, whether private or NHS.
Please open the PDF policy overview document to read more.
Can I see any dentist?
With our policy, you can see a dentist of your choice, anywhere in the world.
What does my plan cover me for?
To find out what you’re covered for, please refer to your table of cover (see page 6 & 7).
When can I start claiming?
There’s no waiting period to claim, except for the mouth cancer benefit which cannot be claimed in the first 90 days of your policy. Implant upgrade cover, if you have it, cannot be claimed in the first 28 days.
What information do I need to send with my claim?
In order for us to assess your claim promptly and correctly, we require a fully itemised receipt, which confirms you have paid for the treatment you are claiming for and the treatment has been carried out. If we do not receive this information it could lead to a delay in us processing your claim as we may need to contact you or your dental practice for more information.
How to make a claim
There is a simple claims procedure to follow. When your treatment has finished, you pay the dentist in the usual way. Your claim for reimbursement can then be submitted online at www.denplan.co.uk/employeeonline Alternatively, you can request a claim form, complete it and attach a receipt for the amount you have paid and send the form to Denplan within 60 days of treatment. You will then be reimbursed up to specific amounts, as shown in the table in the benefit literature. No pre-authorisation is required and the dentist doesn’t need to sign anything.
How long will it take for my claim to be reimbursed?
If your claim contains all of the information we need; we’ll usually be able to fully assess your claim within five working days. If you do not supply all of the information we need, your claim may take longer as we may need to contact you or your dental practice. Please note, if your claim is marked as paid online your direct credit payment leaves our account instantly but can take an additional 3-5 working days to reach your account.
How can I monitor how much of my cover I have used?
You can view your available benefits by logging into your online services at www.denplan.co.uk/employeeonline. If you do not have access to your online account you can contact us on 01962 828007.
Is cosmetic treatment covered?
No, your policy only covers you for clinically necessary dental treatment. Examples of cosmetic treatment include tooth whitening, orthodontic treatment where your orthodontic grading on the IOTN Scale is 1-3 or placement of veneers to improve the appearance of your teeth.
Plans start from as little as £4.70/mth*
Check-ups, x-rays, scale & polish, fillings, root canal treatment and extractions all reimbursed at 100% up to the annual benefit limits.
As long as you’ve had a dentist check-up in the 24 months prior to joining and don’t have any pending treatments, your future dental needs are covered.
Most dental insurance plans on the market don’t cover implants, veneers or orthodontics. We cover all three, up to the benefit limits, leaving you to make the choice of what’s best for your oral health.
100% reimbursement of costs when you require an emergency visit to a dentist anywhere in the world, up to the annual benefit limits. We will also cover 100% of your costs should you suffer an accidental dental injury anywhere in the world, up to the annual limit.